Faculty-Staff Service Surveys 2024
University Computing Services
Service Survey was conducted in Spring 2024
University Computing Services Service Survey
| Question | Result |
|---|---|
| Overall, I am treated in a courteous manner by University Computing Services staff. | 87.8% of responses were favorable |
| Overall, University Computing Services staff conducts business in a professional manner. | 86.7% of responses were favorable |
| Overall, University Computing Services staff provides services in an efficient manner. | 85.4% of responses were favorable |
| Overall, University Computing Services staff provides services in a timely manner. | 80.9% of responses were favorable |
| Overall, I feel that information received from University Computing Services staff is accurate. | 85.4% of responses were favorable |
Tech Support
Service Survey was conducted in Spring 2024.
Tech Support Service Survey
| Question | Result |
|---|---|
| Overall, I am treated in a courteous manner by Tech Support staff. | 89.5% of responses were favorable |
| Overall, Tech Support staff conducts business in a professional manner. | 92.6% of responses were favorable |
| Overall, Tech Support staff provides services in an efficient manner. | 87.9% of responses were favorable |
| Overall, Tech Support staff provides services in a timely manner. | 86.1% of responses were favorable |
| Overall, I feel that information received from Tech Support staff is accurate. | 91.0% of responses were favorable |
Office of Accessibility Services
Survey was conducted in Spring 2024.
Services for Office of Accessibility Services Faculty Survey
| Question | Result |
|---|---|
| Faculty rating of services provided by the Office of Services for Students with Disabilities from an automated survey given in Spring 2024 | Overall, faculty expressed a satisfaction score of 3.52 out of 5.00. |
Registrars Office
Service survey was conducted in Spring 2024.
Registrars Office Service Survey
| Question | Result |
|---|---|
| Overall, I am treated in a courteous manner by Registrar’s Office staff. | 90.7% of responses were favorable. |
| Overall, the Registrar’s Office staff conducts business in a professional manner. | 91.7% of responses were favorable. |
| Overall, the Registrar’s Office staff provides services in an efficient manner. | 86.1% of responses were favorable. |
| Overall, the Registrar’s Office staff provides services in a timely manner. | 85.7% of responses were favorable. |
| Overall, I feel that information received from the Registrar’s Office staff is accurate. | 88.7% of responses were favorable. |
Facilities & Plant Operations
Survey was conducted in Fall 2024.
Facilities & Plant Operations Satisfaction Survey
| Question | Result |
|---|---|
| Custodial Services | Overall, faculty and staff expressed a satisfaction score of 4.18 out of 5.00 |
| Maintenance Services | Overall, faculty and staff expressed a satisfaction score of 4.07 out of 5.00 |
| Grounds Services | Overall, faculty and staff expressed a satisfaction score of 4.35 out of 5.00 |
| Navigating Campus | Overall, faculty and staff expressed a satisfaction score of 3.99 out of 5.00 |