Technology Resources

Information and Updates

Need help with an internet connection or WiFi, email, office phone, Office 365, or any McNeese login? Contact the McNeese Help Desk (Mondays–Thursdays 7:30 a.m.–5:00 p.m. and Fridays 7:30 a.m.–11:30 a.m.) by email at:

Need help with Moodle, Respondus, BigBlueButton, Web Conference (Office 365 Teams Meeting), E-Books, or application downloads for online resources? Contact Office of Online Learning by phone or email.

Dr. Wendi Prater, Director

How to Access Library Resources Off-Campus

Library databases and ebooks can be accessed from anywhere by logging in with your User ID, which is your Banner number with 01 added onto the end, and your PIN, which is generated by the library through an internal automated process.

You can obtain a PIN number by contacting the library by emailing or online through Select Help, then Review My Account, for instructions on how to reset your PIN. If you have any questions, please contact the library at

Microsoft Teams

Microsoft Teams brings together people, conversations and content—along with the tools that teams need—so they can easily collaborate to achieve more. It’s naturally integrated with the familiar Office applications and is built from the ground up on the Office 365 global, secure cloud.

To find out more or how to use specific features of Microsoft Teams check out this Microsoft Teams video training site.