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Fee Payment Policy and Refunds

Fee Payment Policy and Refunds

Payment methods accepted in person/mail at the cashier's office

Personal checks, cashier's checks, traveler's checks, money order, or cash are accepted at the Cashier's Office in Smith Hall.
  • Please bring current Student I.D. or driver's license.
  • Credit/Debit cards are no longer accepted as a form of payment in person or via phone.
  • To pay by mail, mail check or money order to Box 92935, Lake Charles, LA 70609. Please include your student ID number on your remittance.

Payment methods accepted through QuikPAY accessed via the MyMcNeese Portal

MasterCard, Discover and Visa cards are all accepted forms of payment via QuikPAY.
  • The University is pleased to announce that effective 2/19/18, cards with the American Express logo are now accepted as a form of payment via the Online Payment Gateway.
  • Credit cards (VISA, MasterCard, Discover, and American Express) and debit cards (VISA, MasterCard) payments will be accepted and processed through QuikPAY (student password protected).
  • When choosing this option, a non-refundable 2.75% convenience fee will be charged for each transaction processed.

E-Check or E-Savings
  • QuikPAY will accept payments through Electronic Check or Savings.
  • There is no fee when choosing this option.

Online Payment Instructions

Via Banner Self Service
  • Log in to your Banner Self Service Account
  • Click “Student” tab
  • Click “View My Bill”
  • Click “Click Here to Pay Your Bill”
    • This will take you to the payment portal - select “Make Payment”, then select term, amount, and payment method

Via My McNeese Portal
  • Log in to your portal account
  • Under Quick Links (right side of home page) – click “View My Bill”
  • Click “Click Here to Pay Your Bill”
    • This will take you to the payment portal - select “Make Payment”, then select term, amount, and payment method


McNeese State University partners with BankMobile to offer faster delivery of refunds to students. To facilitate the refund process, BankMobile mails a BankMobile Vibe Account card to enrolled students.

After activating the BankMobile Vibe Account card at, students can select one of three options for receiving refunds:
  1. Easy RefundSM deposit to the BankMobile VIbe Account, a no monthly fee checking account - refunds available the day McNeese releases them to BankMobile.
    • If you select this option for your refund you can use your BankMobile Vibe Account card at the ATM operated by BankMobile, located in the Holbrook Student Union (Old Ranch) near the cafeteria.
  2. Direct deposit to your bank account (ACH process) - refunds available in 2-3 business days.
  3. Receive a paper check sent to your mailing address - refunds available in 5-7 business days.

BankMobile VIbe Account Frequently Asked Questions

Questions concerning fees, bills or refunds should be directed to the Cashier's Office at 337-475-5107 or 337-475-5098.

Installment Plan

McNeese offers installment plans for your fees.

The fall and spring plans allow you to pay 1/3 of your bill right before classes begin and the remaining balance in two additional installments during the semester.
The summer installment plan allows you to pay half of your bill right before classes begin and the remaining balance about midway through the semester.

You can request an installment plan using the link at the top of your online bill. A $30 finance charge is added to your bill upon approval and will be due with your first payment.
If you miss your payment or pay late, late fees will be added to your bill and you will not be eligible to use the installment plan option in the future.

If you have any questions, call 337-475-5107 or email

Personal Touch Account (PTA)

McNeese University Bookstore offers an interest-free, student charge account to all enrolled students. With a valid McNeese ID and a current paid fee receipt, the student charge account can be opened. It can be used at the beginning of each semester for approximately one month for the purchase of up to $800 in books and supplies.

At the close of the purchase deadline, each student will be billed for purchases made. Financial Aid will be applied to Bookstore charges if the student selects that option when opening their account. Students who do not select this option should make payment arrangements for their PTAs.

Questions about PTAs may be addressed to the Bookstore at 475-5494.