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Fee Payment Policy and Refunds

Fee Payment Policy and Refunds

Payment methods accepted in person/mail at the cashier's office

  1. Personal checks, cashier's checks, traveler's checks, money order, or cash
    • Credit/Debit cards are no longer accepted as a form of payment in person or via phone.
    • You may pay in person in the Cashier's Office in Smith Hall with check, traveler's check, money order, or cash. Please bring current Student I.D. or driver's license.
    • To pay by mail, mail check or money order to Box 92935, Lake Charles, LA 70609. Please include your student ID number on your remittance.

Payment methods accepted through QuikPAY accessed via the MyMcNeese Portal

  1. MasterCard, Discover and Visa cards are accepted forms of payment via QuikPAY.
    • Credit cards (VISA, MasterCard and Discover card) and debit cards (VISA, MasterCard) payments will be accepted and processed through QuikPAY (student password protected).
    • When choosing this option, a non-refundable 2.75% convenience fee will be charged for each transaction processed.
  2. E-Check or E-Savings
    • QuikPAY will accept payments through Electronic Check or Savings.
    • There is no fee when choosing this option.

Web (Online) Payment Instructions

To make a payment online – tuition/fees and Bookstore PTA:

Via Banner Self Service

  • Log in to your Banner Self Service Account
  • Click “Student” tab
  • Click “View My Bill”
  • Click “Click Here to Pay Your Bill”
    • This will take you to the payment portal - select “Make Payment”, then select term, amount, and payment method

Via My McNeese Portal

  • Log in to your portal account
  • Under Quick Links (right side of home page) – click “View My Bill”
  • Click “Click Here to Pay Your Bill”
    • This will take you to the payment portal - select “Make Payment”, then select term, amount, and payment method

Refunds

McNeese State University partners with BankMobile to offer faster delivery of refunds to students. To facilitate the refund process, BankMobile mails a BankMobile Vibe Account card to enrolled students new to McNeese. After activating the BankMobile Vibe Account card at RefundSelection.com, students can select one of three options for receiving refunds:
  1. Easy RefundSM deposit to the BankMobile VIbe Account, a no monthly fee checking account - refunds available the day McNeese releases them to BankMobile. If you select this option for your refund you can use your BankMobile Vibe Account card at the ATM operated by BankMobile, located in the Holbrook Student Union (Old Ranch) near the cafeteria.
  2. Direct deposit to your bank account (ACH process) - refunds available in 2-3 business days.
  3. Receive a paper check sent to your mailing address - refunds available in 5-7 business days.

BankMobile VIbe Account Frequently Asked Questions

Questions concerning fees, bills or refunds should be directed to the Cashier's Office at 337-475-5107 or 337-475-5098.