Making an Initial Appointment
Our office hours are Monday-Friday, 8:00AM- 5:00PM, although we do have counselors on staff that have available hours that extend our office hours- call for more information!
Your First Appointment
What to expect
The first counseling session can be a nerve racking experience. We understand that some people are worried or uncomfortable and we want this process to be as easy for you as possible. Our goal as counselors is to be welcoming, non-judgmental, and fully accepting of all our clients.
When you first arrive, we will welcome you and present you with our intake forms. These forms usually take 10-20 minutes per client*; we recommend that new clients arrive early for their appointments to fill out paperwork.
- Paperwork includes forms about our policies and the counselor that you will be seeing. These forms are similar to those you would fill out in a doctor's office. If you have any questions, we are happy to answer them.
After your paperwork is completed, payment is due. We accept various forms of payment including: cash, checks, credit cards, and money orders. Payments are always due before session begins and fee is based on your annual income and household dependents as it falls on our sliding scale. Check our fees section for more information.
In the first session, the client and counselor spend time getting to know one another. This is your time to talk about what brings you in, what's going on in your life that isn't quite working for you. Sometimes, this session will also include some basic goal making and questionnaires. Your session will be conducting in one of our counseling rooms. Some rooms have cameras for supervision purposes, information about this will be discussed before your session for your comfort.
Once your session is done, you and your counselor will make another appointment. The time between sessions will vary from person to person and from session to session, we work around what will help you the most.
Your First Appointment
What to Bring
For you first session, make sure to bring:
- Your most recent tax return form- this will place you on our generous sliding fee scale.**
- A list of your current medications and dosages
- Any official documents stating legal rights and responsibilities for children, if necessary.
*In family counseling where a caregiver/parent fills out forms for themselves and their children, we recommend 30-40 minutes before session to fill out the appropriate paperwork.
**Clients who do not have their tax return forms will still be able to attend session, but will be charged our full fee.