A student who feels that the final grade received in a course is incorrect should discuss the matter with the instructor, department head, and college dean. The appropriate steps are as follows:
- Instructor: The student should confer with the faculty member who assigned the grade and try to resolve the difference.
- Department Head: If the problem is not resolved, the student should submit a written grade appeal to the head of the department in which the grade was assigned. This must be done before the 20th class day of the next regular semester (fall or spring) after the grade was assigned. The appropriate forms may be obtained from the Office of the Registrar.
- Dean: If either party is dissatisfied, the appeal is forwarded within 10 school days to the dean of the college in which the grade was assigned.
- University Grade Appeals Committee or Graduate Council: If the problem is not resolved, either party, within 7 school days, may appeal in writing. Appeals for final grades received in undergraduate courses are submitted to the University Grade Appeals Committee; appeals for final grades received in graduate courses are submitted to the Graduate Council. If an appeal involves either a faculty member or student member of the committee or the Graduate Council, a substitute faculty member or student member of the committee/Council will be chosen to serve for that appeal only.
- Within 15 school days of receipt of a written appeal from a student, or faculty member, the Grade Appeals Committee, or Graduate Council when appropriate, will consider the matter to determine if the appeal has sufficient basis to conduct a formal hearing. A vote of yes by two members of the Committee, or Graduate Council when appropriate, will be required to grant a formal hearing. In the case where a formal hearing is denied, the student will be notified of the finding and given 14 days to submit additional information and request a reconsideration of the case. The Committee, or Graduate Council when appropriate, will review the additional information and a re-vote will be taken whether to grant a formal hearing.
- If a formal hearing is scheduled, both the faculty member and the student will be given at least four school days' prior notice of the date, time, and place of the hearing. At the hearing, both the faculty member and the student will appear, will be allowed to present their cases, and will be allowed to introduce into evidence tests, papers, grade reports, records of class procedures, and the like, in support of their cases. If the Committee, or Graduate Council when appropriate, feels further evidence is needed, it may call on other witnesses to give additional information. The Committee, or Graduate Council when appropriate, will deliver its written recommendation to the Vice President of Academic Affairs, the dean, the department head, the faculty member, and the student involved.
- Post baccalaureate certificates, post master's certificate, and graduate certificate programs must be approved by ULS and BOR.
If the Grade Appeals Committee or Graduate Council rules in favor of the student, it will recommend the appropriate grade change. The Vice President of Academic Affairs will then rule on the recommendation of the committee/Council and inform the Registrar's Office. The Registrar's Office will inform, in writing, the student, the faculty member, and other appropriate University personnel.