{"id":5818,"date":"2014-07-28T12:36:27","date_gmt":"2014-07-28T17:36:27","guid":{"rendered":"https:\/\/www.mcneese.edu\/ire\/faculty-staff_service_surveys_2019\/"},"modified":"2025-12-11T15:38:05","modified_gmt":"2025-12-11T21:38:05","slug":"faculty-staff_service_surveys_2025","status":"publish","type":"page","link":"https:\/\/www.mcneese.edu\/ire\/faculty-staff_service_surveys_2025\/","title":{"rendered":"Faculty-Staff Service Surveys 2025"},"content":{"rendered":"\n

University Computing Services<\/strong><\/p>\n\n\n\n

Service Survey was conducted in Spring 2025<\/p>\n\n\n\n

University Computing Services Service Survey<\/p>\n\n\n\n

Question<\/th>Result<\/th><\/tr>
Overall, I am treated in a courteous manner by University Computing Services staff.<\/td>95.6% of responses were favorable<\/td><\/tr>
Overall, University Computing Services staff conducts business in a professional manner.<\/td>95.7% of responses were favorable<\/td><\/tr>
Overall, University Computing Services staff provides services in an efficient manner.<\/td>95.5% of responses were favorable<\/td><\/tr>
Overall, University Computing Services staff provides services in a timely manner.<\/td>93.4% of responses were favorable<\/td><\/tr>
Overall, I feel that information received from University Computing Services staff is accurate.<\/td>95.7% of responses were favorable<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Tech Support<\/strong><\/p>\n\n\n\n

Service Survey was conducted in Spring 2025.<\/p>\n\n\n\n

Tech Support Service Survey<\/p>\n\n\n\n

Question<\/th>Result<\/th><\/tr>
Overall, I am treated in a courteous manner by Tech Support staff.<\/td>98.5% of responses were favorable<\/td><\/tr>
Overall, Tech Support staff conducts business in a professional manner.<\/td>98.6% of responses were favorable<\/td><\/tr>
Overall, Tech Support staff provides services in an efficient manner.<\/td>95.7% of responses were favorable<\/td><\/tr>
Overall, Tech Support staff provides services in a timely manner.<\/td>90.5% of responses were favorable<\/td><\/tr>
Overall, I feel that information received from Tech Support staff is accurate.<\/td>96.4% of responses were favorable<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Office of Accessibility Services<\/strong><\/p>\n\n\n\n

Survey was conducted in Spring 2025.<\/p>\n\n\n\n

Services for Office of Accessibility Services Faculty Survey<\/p>\n\n\n\n

Question<\/th>Result<\/th><\/tr>
Faculty rating of services provided by the Office of Services for Students with Disabilities from an automated survey given in Spring 2024<\/td>Overall, faculty expressed a satisfaction score of 3.60 out of 5.00.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Registrars Office<\/strong><\/p>\n\n\n\n

Service survey was conducted in Spring 2025.<\/p>\n\n\n\n

Registrars Office Service Survey<\/p>\n\n\n\n

Question<\/th>Result<\/th><\/tr>
Overall, I am treated in a courteous manner by Registrar’s Office staff.<\/td>93.4% of responses were favorable.<\/td><\/tr>
Overall, the Registrar’s Office staff conducts business in a professional manner.<\/td>93.4% of responses were favorable.<\/td><\/tr>
Overall, the Registrar’s Office staff provides services in an efficient manner.<\/td>89.0% of responses were favorable.<\/td><\/tr>
Overall, the Registrar’s Office staff provides services in a timely manner.<\/td>87.2% of responses were favorable.<\/td><\/tr>
Overall, I feel that information received from the Registrar’s Office staff is accurate.<\/td>92.4% of responses were favorable.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Facilities & Plant Operations<\/strong><\/p>\n\n\n\n

Survey was conducted in Spring 2025.<\/p>\n\n\n\n

Facilities & Plant Operations Satisfaction Survey<\/p>\n\n\n\n

Question<\/th>Result<\/th><\/tr>
Custodial Services<\/td>Overall, faculty and staff expressed a satisfaction score of 4.12 out of 5.00<\/td><\/tr>
Maintenance Services<\/td>Overall, faculty and staff expressed a satisfaction score of 3.97 out of 5.00<\/td><\/tr>
Grounds Services<\/td>Overall, faculty and staff expressed a satisfaction score of 4.32 out of 5.00<\/td><\/tr>
Navigating Campus<\/td>Overall, faculty and staff expressed a satisfaction score of 3.98 out of 5.00<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"

University Computing Services Service Survey was conducted in Spring 2025 University Computing Services Service Survey Question Result Overall, I am treated in a courteous manner by University Computing Services staff. 95.6% of responses were favorable Overall, University Computing Services staff conducts business in a professional manner. 95.7% of responses were favorable Overall, University Computing Services…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"wf_page_folders":[],"class_list":["post-5818","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mcneese.edu\/ire\/wp-json\/wp\/v2\/pages\/5818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mcneese.edu\/ire\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mcneese.edu\/ire\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mcneese.edu\/ire\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mcneese.edu\/ire\/wp-json\/wp\/v2\/comments?post=5818"}],"version-history":[{"count":4,"href":"https:\/\/www.mcneese.edu\/ire\/wp-json\/wp\/v2\/pages\/5818\/revisions"}],"predecessor-version":[{"id":24894,"href":"https:\/\/www.mcneese.edu\/ire\/wp-json\/wp\/v2\/pages\/5818\/revisions\/24894"}],"wp:attachment":[{"href":"https:\/\/www.mcneese.edu\/ire\/wp-json\/wp\/v2\/media?parent=5818"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.mcneese.edu\/ire\/wp-json\/wp\/v2\/wf_page_folders?post=5818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}