University Computing Services

Service Survey was conducted in Spring 2023

University Computing Services Service Survey

QuestionResult
Overall, I am treated in a courteous manner by University Computing Services staff.88.4% of responses were favorable
Overall, University Computing Services staff conducts business in a professional manner.88.4% of responses were favorable
Overall, University Computing Services staff provides services in an efficient manner.84.2% of responses were favorable
Overall, University Computing Services staff provides services in a timely manner.81.9% of responses were favorable
Overall, I feel that information received from University Computing Services staff is accurate.89.2% of responses were favorable

Tech Support

Service Survey was conducted in Spring 2023.

Tech Support Service Survey

QuestionResult
Overall, I am treated in a courteous manner by Tech Support staff.96.0% of responses were favorable
Overall, Tech Support staff conducts business in a professional manner.95.0% of responses were favorable
Overall, Tech Support staff provides services in an efficient manner.91.0% of responses were favorable
Overall, Tech Support staff provides services in a timely manner.87.7% of responses were favorable
Overall, I feel that information received from Tech Support staff is accurate.94.3% of responses were favorable

Office of Accessibility Services

Survey was conducted in Spring 2023.

Services for Office of Accessibility Services Faculty Survey

QuestionResult
Faculty rating of services provided by the Office of Services for Students with Disabilities from an automated survey given in Spring 2023Overall, faculty expressed a satisfaction score of 3.72 out of 5.00.

Registrars Office

Service survey was conducted in Spring 2023.

Registrars Office Service Survey

QuestionResult
Overall, I am treated in a courteous manner by Registrar’s Office staff.95.6% of responses were favorable.
Overall, the Registrar’s Office staff conducts business in a professional manner.94.7% of responses were favorable.
Overall, the Registrar’s Office staff provides services in an efficient manner.89.2% of responses were favorable.
Overall, the Registrar’s Office staff provides services in a timely manner.86.6% of responses were favorable.
Overall, I feel that information received from the Registrar’s Office staff is accurate.93.8% of responses were favorable.

Facilities & Plant Operations

Survey was conducted in Fall 2023.

Facilities & Plant Operations Satisfaction Survey

QuestionResult
Custodial ServicesOverall, faculty and staff expressed a satisfaction score of 4.11 out of 5.00
Maintenance ServicesOverall, faculty and staff expressed a satisfaction score of 4.03 out of 5.00
Grounds ServicesOverall, faculty and staff expressed a satisfaction score of 4.20 out of 5.00
Navigating CampusOverall, faculty and staff expressed a satisfaction score of 3.93 out of 5.00