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Financial Aid Coordinator

Financial Aid Coordinator

Financial Aid Coordinator

Office of Financial Aid
McNeese State University invites qualified applicants and nominations for the position of Financial Aid Coordinator in the Office of Financial Aid. This is a full time, 12–month, unclassified position. The appointment begins October 1, 2018.

Position Description and Responsibilities:

The Financial Aid Coordinator will manage the Federal Perkins Loan program, develop and maintain a default management plan for all federal student loan programs, serve as the main compliance officer and implement financial literacy for all students. Other duties and responsibilities include:

  • Manage the Federal Perkins Loan Program in compliance with federal guidelines. In charge of all collections, balancing/reconciling of accounts, working with State Attorney General (SAG) accounts, US Department of Education (USDE) accounts, entrance and exit counseling, conducting weekly collection calls, etc.
  • Review account transaction reports from our outsourcing agent then post and journalize to the general ledger making sure that all balances with the Federal Perkins Loans office and the business office.
  • Prepare end of month trial balance and reconciliation reports and electronically submit them to the Associate Director of the Office of Financial Aid and the Assistant Comptroller.
  • Complete the Federal Perkins Loan section of the Fiscal Operations Report and Application to Participate (FISAP) for the US Department of Education. This requires balancing accounts with general ledger, collection agencies and bank statements.
  • Monthly reconciliation of bank statements and federal Perkins accounts.
  • Monitor students who have received Federal Perkins Loans for continuous enrollment. If students withdraw or leave school before graduating, their status is changed to “repayment” and exit documents are compiled and mailed to them.
  • Prepare and conduct exit interviews for those students who received a Federal Perkins loan and are graduating or leaving the university.
  • Constantly work to maintain a low default rate by contacting delinquent borrowers either by phone and mail on a weekly basis.
  • Counsel borrowers by phone and through office visits with regard to federal loan requirements and their responsibilities while enrolled or out of school.
  • Prepare and collect necessary account information and documents to place delinquent borrowers with the State Attorney General’s office and with our second collection agency.
  • Responsible for the knowledge and understanding of ever changing federal guidelines associated with the collection of outstanding Federal Perkins Loans.
  • Serve as the main compliance officer for the office, research any necessary regulations, referencing additional guidance in FSA Handbook, NASFAA website, etc.
  • Develop and coordinate default management plan for all federal loan programs administered from this office.
  • Enhance, monitor and develop financial literacy program and guidance for our students.
  • Work with our grace counseling partner to ensure that all students understand their grace period and all repayment options available for federal student loans.
  • Work default reports for accuracy when received from USDE, and loan servicer, etc.
  • Serve as backup to the managing of all incoming documents and all other duties of the other F.A. Coordinator in their absence.
  • Travel to area high schools to present daytime and nighttime financial aid workshops for prospective students and their families.
  • Comply with all office attendance and leave policies.
  • Perform related duties as assigned by the Director of Financial Aid.


  • Bachelor's degree from a regionally accredited institution
  • An understanding of the Federal Financial Aid programs
  • Strong technological skills
  • Ability to handle confidential information in a professional manner
  • Knowledgeable and skilled in PC Computer Processing including, but not limited to: MS Access, Excel, Word, PowerPoint and Imaging.
  • Must be able to work and communicate effectively with a diverse population
  • Must have excellent written and oral interpersonal skills
  • Must be attentive to detail with strong organizational skills
  • Strong analytical and problem-solving skills
  • Able to work independently and manage multiple tasks with competing priorities and deadlines

  • Experience with Ellucian Banner
  • Strong Accounting Skills with Knowledge of bookkeeping for monthly balancing/reconciling of accounts
  • Experience working in higher education
  • Database management experience, including proficiency in any SQL, report writing or query tools




Review of applications will begin immediately, and will continue until position is filled.

Application Materials and Contact:

For the application process, applicants should submit: 1) Letter of application detailing experience relevant to the position; 2) Resume; 3) List of three professional references (include name, phone number, and e-mail address of each); and 4) Unofficial transcript(s) from all institutions. Only completed application packets will be reviewed. Electronic submissions are preferred. Please submit the required documents to:

Kailey Istre, Assistant Director 
Office of Financial Aid
McNeese State University
Box 93260 MSU
Lake Charles, LA 70609
Fax: (337) 475-5778

Additional Information:

McNeese State University, located in Lake Charles, Louisiana, is a public university and a member of the University of Louisiana System. Under Louisiana law, applications and al l supporting materials will become public record. All applicants are expected to submit complete and accurate materials as specified in the position announcement. A background check and an English Proficiency assessment will be conducted on selected finalists. We comply with Louisiana Revised Statute 49:1001, et seq, and State of Louisiana Executive Order 98-38, which provides for drug testing of employees, appointees, prospective employees, and prospective appointees. Prospective employees and employees are informed if a drug test is required.

McNeese State University is an AA/EEO/ADA employer committed to excellence through diversity.

The Immigration Reform and Control Act of 1986 requires McNeese State University to inform applicants that the University can employ only U.S. citizens and aliens lawfully authorized to work in the U.S. Each new employee is required to present documentation verifying his/her identity and right to accept employment.

McNeese State University is a member of the University of Louisiana System. Under Louisiana law, applications and all supporting materials will become public record. An executive session pursuant to La. Rev. Stat. 42:6.1(A) may be required.

Persons needing reasonable accommodations as provided by the Americans with Disabilities Act should contact the Equal Opportunity Office: Voice: (337) 475-5428; TDD/TTY, Hearing Impaired: (337) 562-4227; Fax: (337) 475-5960; or

Instructional Faculty Candidates with foreign degrees must provide official certification of equivalency to U.S. degrees, an official comprehensive course-by-course report and U.S. Equivalency Statement, from World Education Services. The official Credential Evaluation Report and U.S. Equivalency Statement must be submitted directly to the Office of Academic and Student Affairs, Box 93220, Lake Charles, LA 70609; (337)475-5508. Simple translation of the language on foreign diplomas, transcripts, coursework, or similar will NOT suffice and will cause the application packet to be judged as incomplete.