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Faculty-Staff Service Surveys 2013

Faculty-Staff Service Surveys 2013

University Computing Services

Service Survey was conducted in Spring 2013.


University Computing Services Service Survey
Question Result
Overall, I am treated in a courteous manner by University Computing Services staff. 95.6% of responses were favorable
Overall, University Computing Services staff conducts business in a professional manner. 95.6% of responses were favorable
Overall, University Computing Services staff provides services in an efficient manner. 93.5% of responses were favorable
Overall, University Computing Services staff provides services in a timely manner. 91.3% of responses were favorable
Overall, I feel that information received from University Computing Services staff is accurate. 95.4% of responses were favorable


Tech Support

Service Survey was conducted in Spring 2013

Tech Support Service Survey
Question Result
Overall, I am treated in a courteous manner by Tech Support staff. 95.3% of responses were favorable
Overall, Tech Support staff conducts business in a professional manner. 92.8% of responses were favorable
Overall, Tech Support staff provides services in an efficient manner. 92.8% of responses were favorable
Overall, Tech Support staff provides services in a timely manner. 85.7% of responses were favorable
Overall, I feel that information received from Tech Support staff is accurate. 90.4% of responses were favorable


Services for Students with Disabilities

Survey was conducted in Spring 2013
Services for Students with Disabilities Faculty Survey
Question Result
Faculty rating of services provided by the Office of Services for Students with Disabilities from an automated survey given in Spring 2013 Overall, faculty expressed a satisfaction score of 4.44 out of 5.00.

Registrars Office

Service survey was conducted in Spring 2013.

Registrars Office Service Survey
Question Result
Overall, I am treated in a courteous manner by Registrar's Office staff. 92.0% of responses were favorable.
Overall, the Registrar's Office staff conducts business in a professional manner. 92.8% of responses were favorable.
Overall, the Registrar's Office staff provides services in an efficient manner. 87.7% of responses were favorable.
Overall, the Registrar's Office staff provides services in a timely manner. 89.8% of responses were favorable.
Overall, I feel that information received from the Registrar's Office staff is accurate. 93.8% of responses were favorable.